Silicon Service^TM PartsCare provides telephone access to hardware specialists and rapid access to parts, allowing your resident technical experts to efficiently maintain your system.

PartsCare Features

5x9 Hardware Technical Assistance

Advanced Parts Exchange

Information Services

Pipeline
This Silicon Graphics bimonthly technical newsletter provides technical tips and suggestions to save you time and help you be more productive.

Cray Research Service Bulletin (CRSB)
Cray's monthly newsletter of service information is mailed to you and is also available electronically; this includes information on known problems and workarounds, and the latest information on software and hardware service.

PartsCare Extended Warranties

PartsCare is available as an extended warranty program with system purchases. You may purchase the PartsCare Extended Warranty for terms of one to five years.

This support program is available on all systems in most locations. Response times and availability may vary by geographic location. Contact your local Silicon Graphics sales office for more information.